e-merchants should establish a roadmap to achieve a specific business objective, taking into account the budget, staff and tools at their disposal. Non-disruptive technologies require merchants to be agile and adaptable, while the wealth of data and growing understanding of our customers and their travel requires that we focus on both the consumer and the payment. Industry and consumer habits can change in the digital world all at once, and merchants often have to adjust their plans in one fell swoop. Merchants must also assign tasks and strategies to team members, allocate budgets, and ensure that staff have the necessary tools. Here are three skills sellers need to know in the digital age. From Google Analytics to offline surveys, marketers need to know what consumers want, w they are, what messages they are responding to, what they are spending their money on, and so on. Today’s marketers have access to more data than ever before and need to know what is reliable and useful to them. They also need to consider time considerations – when do people need to work, when will the target be reached? Target groups need to be identified and understood, and we also need to know what the competition is doing. Marketers need to tell producers what kind of content they need. Apart from that, I think some skills that were available long before the digital era are still essential for modern marketers. Communication skills must be honed with practice. In the digital age, many skills are needed to succeed in marketing, but a good researcher, a good planner and a good communicator are essential.

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